1. Introduction

Your privacy is important to us. This privacy policy explains how UV Roofing (“we”, “us”, or “our”) collects, stores, uses, and shares your personal data. This policy applies to personal data processed by us in accordance with the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), and other applicable United States data protection legislation.

2. Who We Are (Data Controller)

The business responsible for your personal data is: UV Roofing 2801 Sunset Pl, Los Angeles, CA 90005 If you have any questions about this privacy policy or our data protection practices, please contact us.

3. Data Privacy Contact

We have designated a team to oversee compliance with this policy. If you have any questions regarding your privacy rights, you can contact us at: Email: yuvi@uv-roofing.com

4. What Personal Data We Collect

We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped together as follows:

• Identifiers: Includes first name, last name, unique personal identifier, online identifier, IP address, email address, account name, or similar identifiers.
• Commercial Information: Includes billing address, delivery address, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
• Internet/Network Activity: Includes browsing history, search history, and information regarding a consumer’s interaction with an internet website, application, or advertisement.
• Geolocation Data: Includes physical location or movements.
• Inferences: Inferences drawn from any of the information identified above to create a profile about a consumer reflecting the consumer’s preferences and characteristics.

We do not typically collect any **Sensitive Personal Information** (such as social security numbers, racial or ethnic origin, religious beliefs, union membership, or genetic data) unless necessary for the service and with your explicit consent.

5. How We Use Your Data & Our Business Purposes

We will only use your personal data for legitimate business purposes. Most commonly, we will use your personal data in the following circumstances:

• To perform the services you have requested from us (e.g., roofing estimates, repairs).
• To improve our website and present its contents to you.
• To comply with a legal obligation.
• To provide you with information, products, or services that you request from us or which we feel may interest you (marketing).

Here are the main purposes for which we process your data:

Purpose / Activity	Type of Data	Business Purpose
To register you as a new customer.	Identifiers, Commercial Info	Fulfillment of services.
To process and deliver your order/service.	Identifiers, Commercial Info	(a) Fulfillment of services; (b) Internal record keeping.
To manage our relationship with you (e.g., sending service updates, asking for reviews).	Identifiers, Commercial Info	(a) Customer service; (b) Quality assurance.
To administer and protect our business and website (including troubleshooting, data analysis, testing).	Identifiers, Network Activity	(a) Security and debugging; (b) Legal compliance.
To send you marketing communications about our services.	Identifiers, Contact	Advertising and marketing (subject to your right to opt-out).

6. Data Sharing and Third Parties

We do not sell your personal data. However, we may share your personal data with the parties set out below for business purposes:

• Service Providers: Such as cloud hosting services, CRM systems, email providers, and analytics providers who assist in our business operations.
• Professional Advisers: Including lawyers, bankers, auditors, and insurers based in the United States who provide consultancy, banking, legal, insurance, and accounting services.
• Public Authorities: Such as the IRS or other regulators in the United States who require reporting of processing activities in certain circumstances.
• Payment Processors: To securely handle payments.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes.

7. Location of Data

We primarily store and process your data within the United States. If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the U.S. where our servers are located and our central database is operated.

• By using our services, you understand that your information may be transferred to our facilities and those third parties with whom we share it as described in this Policy.
• We rely on derogations for specific situations as set forth in Article 49 of the GDPR (if applicable to European visitors).

8. Data Security

We have put in place appropriate technical and organisational security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered, or disclosed. This includes measures such as encryption, access controls, and regular security reviews. We will notify you and any applicable regulator of a data breach where we are legally required to do so.

9. Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements. For example, by law, we have to keep basic information about our customers (including Contact, Identity, and Transaction Data) for accounting and tax purposes for the period required by United States law (typically up to 7 years).

10. Your California Privacy Rights

Under the CCPA/CPRA, California residents have the following rights:

• Right to Know: You can request that we disclose the categories and specific pieces of personal data we have collected about you.
• Right to Correct: You can request that we correct any inaccurate personal data we hold about you.
• Right to Delete: You can ask us to delete your personal data, subject to certain exceptions (e.g., if we need it to complete a transaction or comply with legal obligations).
• Right to Opt-Out of Sale/Sharing: We do not sell personal data. However, you have the right to direct us not to share your personal info for cross-context behavioral advertising.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.
• Right to Limit Use of Sensitive Info: You can ask us to limit the use of your sensitive personal information to that which is necessary to perform the services.

To exercise any of these rights, please contact us at yuvi@uv-roofing.com or call 818-619-7380. We will verify your request to ensure security.

11. How to Lodge a Complaint

We hope that we can resolve any query or concern you raise about our use of your information. Please contact us first at yuvi@uv-roofing.com. However, if you are a California resident, you have the right to lodge a complaint with the California Privacy Protection Agency (CPPA) or the Attorney General:

12. SMS Messaging Privacy

UV Roofing respects your privacy. Text messaging opt-in data and consent are used solely to communicate with customers regarding their roofing, solar, or related services. This information is not shared with any third parties. Customers may opt out of text communications at any time by replying STOP.

13. Cookies

Our website uses cookies. A cookie is a small file of letters and numbers that we put on your computer. For more information, please see our full Cookie Policy.

14. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page, and, where appropriate, notified to you by email. Please check back frequently to see any updates.